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Mystery Shopper

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Mystery Shopper

Mystery Shopper Service Progress Report: Trends from the First 18 Months

On 11 February 2011, The Prime Minister and Minister for the Cabinet Office announced a series of measures to open up public procurement to greater participation by SMEs. One of the announcements made was the launch of the Mystery Shopper service. This service exists to provide a structured mechanism for suppliers of all shapes and sizes as well as others, such as trade organisations, to raise concerns about public procurement practice and processes. This can be done on an anonymous basis in order that concerns can be raised without suppliers feeling they may jeopardise their ongoing commercial relationships. In line with the Government’s commitment to transparency, reports of cases investigated are published on the Cabinet Office website.

Mystery Shopper Service Progress Report: Trends from the First 18 Months

On 11 February 2011, The Prime Minister and Minister for the Cabinet Office announced a series of measures to open up public procurement to greater participation by SMEs. One of the announcements made was the launch of the Mystery Shopper service. This service exists to provide a structured mechanism for suppliers of all shapes and sizes as well as others, such as trade organisations, to raise concerns about public procurement practice and processes. This can be done on an anonymous basis in order that concerns can be raised without suppliers feeling they may jeopardise their ongoing commercial relationships. In line with the Government’s commitment to transparency, reports of cases investigated are published on the Cabinet Office website.

File Name: Mystery_Shopper_Progress_Report_18-DEC-2012.pdf
File Size: 159.68 KB
File Type: application/pdf
Hits: 1017 Hits
Created Date: 24-06-2014
Last Updated Date: 24-06-2014